Company.....
A leading Australian non-bank lender, established in 2010, is dedicated to providing compassionate and flexible financial solutions to individuals and businesses, particularly those who may not meet traditional lending criteria.
With a strong presence in Brisbane, the company offers a diverse range of products, including personal loans, vehicle financing, and business loans. They take a personalized approach, assessing each client's unique financial situation to tailor suitable loan options, aiming to improve lives by understanding individual circumstances.
Their commitment to exceptional service, accountability, empowerment, and integrity has enabled them to assist numerous clients each month, including those with challenging credit histories. As a 100% Australian-owned company, they have originated over $1.23 billion in loans.
The Role....
Reporting through to the Commercial Team Leader, you will be responsible for the following duties:
- Manage collections and recoveries by proactively contacting commercial customers with overdue accounts, negotiating tailored repayment plans, and escalating delinquent debts when necessary.
- Handle secured and unsecured finance accounts, including monitoring loan agreements, enforcing security interests (PPSR), coordinating asset repossessions, and pursuing legal recovery options for unsecured debts.
- Assess financial risk and recommend actions by analysing account histories, identifying early warning signs of default, and implementing strategies to maximise recovery.
- Ensure compliance and legal adherence by following regulatory requirements, maintaining accurate records, and working with legal teams on enforcement strategies when required.
- Maintain strong client relationships through professional, solution-focused communication that balances financial recovery with customer retention.
Note: Working hours are Monday to Friday, 7:30 am – 6 pm, on a rotating four-week roster.
You.....
To be successful in this role, you must have experience in the following areas and posses the below personal qualities:
- Minimum 12 months experience collecting on overdue commercial accounts within a financial services environment
- Excellent written and verbal communication skills, with a talent for building rapport.
- Strong negotiation skills and a collaborative approach to achieving positive outcomes.
How to apply....
Join a dynamic and growing finance company that values integrity, innovation, and customer-focused solutions. If you’re ready to take the next step in your collections career, apply now and be part of a team that makes a real impact! Send your application to jquigley@sbrecruitment.com or call Jenny on 0450 404 407 for a confidential conversation.
We prioritize the security of our candidates. We will never request bank details during hiring or contact you via WhatsApp or Telegram. If you receive such requests, do not respond and inform us immediately.
