How do I submit a timesheet?

Instructions on how, and where, to submit your time sheet will be located within your Employment Hero profile. If you are working within our Government clients you may be required to log your hours via their portals. Instructions relating to your individual assignment will be found within your Employment Hero profile.

What is Employment Hero and how do I get access to my profile?

Employment Hero is a platform that we are using to allow you manage your information such as changing bank or super info, locating your payslips and there are even benefits such as discounted items and vouchers available to you. Once you become an employee you will be sent a link via Employment Hero to set up your account. Once you have created your account you will have access to all of the above and more!

When do I need to log my hours?

You are required to submit your timesheet by 11 am every Monday. This is a strict cut off as your manager also needs time to approve your timesheet (cut off for approval is 11am Tuesday) before payroll closes on Tuesday.

When do I get paid?

We pay weekly. Timesheets must be logged and approved by 11am each Monday. We then prepare payroll and funds leave our account very early on each Wednesday morning. We bank with ANZ so depending on your Bank, you will receive your funds anytime from a Wednesday through to Friday.

Where can I get copies of my payslips?

These are emailed to you weekly but you can also log into your Employment Hero account and get copies in there.

Where can I change my bank details, superannuation or tax information?

In your Employment Hero profile, you can change your bank details, superannuation information and your tax information.

I don’t have a super fund

That is ok, we can set one up for you with our default fund Sunsuper

Issues with Fieldglass 

Q1. I have submitted my timesheet incorrectly?

Before it is approved you can withdraw it simply by going to the top right hand corner, click on Actions, from the drop down box click on withdraw and then edit. You can then submit your correct hours for approval.

Where can I get a copy of my contract?

Please go to your Employment Hero account and your contract will be in there.

When I need to take leave, who do I notify?

Within Employment Hero, you are able to log a leave request. This will be sent to Management who in turn, will be in contact with you.

What do I do if I’m sick and unable to go into work?

We all get sick from time to time. Should you require time off work due to illness, please contact our office on 02 9002 5000 by 8.30am and speak with your Consultant. We will make sure your illness is recorded and notify your Team Leader/Manager of your absence for the day. Please note, we will require a medical certificate should you have more than 1 day off due to illness OR you are ill either side of a weekend or public holiday.

Who do I call if I have a query relating to my pay?

For any payroll related enquiries, please contact Leona McCarthy. Leona can be contacted on 02 9002 5000 or lmccarthy@sbrecruitment.com

If I find another job or I would like to finish up in my assignment, how much notice do I need to give?

Please refer to your employment contract regarding the notice period you’re required to provide. Please notify your Consultant at your earliest convenience so they’re able to arrange for your Host Employer to be notified and they can begin the off-boarding process for you.

Overtime?

If you have been approved by your manager to work overtime please advise your appropriate consultant asap.