Customer Service Representative | Contact Center Operator | Gosford | $29p/h+S
- Post Date:18/12/2018
- Views 600
- Offered Salary $25 - $30/hrExperience Less than 1 Year
Are you seeking a role close to home on the Central Coast? Immediate start within a NSW Government agency. Multiple roles on offer!
Our client is a respected government organization and are well known across NSW. Their dynamic and close-knit team based in Gosford, are currently seeking enthusiastic and experienced Customer Service Representatives, to join them ASAP in this exiting contract role!
Reporting through to the Customer Service Team Leader, you will be responsible for the following duties:
- Receiving inbound calls in a call centre environment
- Assisting with enquiries and complaints by liaising with internal and external stakeholders
- Entering relevant information into the organisation database to ensure all conversations are captured for future reference
To be successful in this role, you must have experience in the following areas:
- Minimum 6-12 months experience in a customer service role in a call centre environment
- Experience with working to KPI’s and targets in a high volume environment
- Excellent written and verbal communication skills
- Key eye for detail
How to apply…..